Working Papers:
The Queue Is in the Eye of the Beholder: An Empirical Study of Join-or-Balk Decisions
Enzo A. Bergamo, Gad Allon, and Ken Moon
Available on SSRN
Work in Progress:
Customer Base Management in Free-Floating Micromobility Platforms
Enzo A. Bergamo, Gad Allon, and Ken Moon