Research

Working Papers:

Queues Carry Cues: How Visual Congestion Shapes Join-or-Balk Decisions

Enzo A. Bergamo, Gad Allon, and Ken Moon

Available on SSRN

Work in Progress:

Customer Base Management in Free-Floating Micromobility Platforms

Enzo A. Bergamo, Gad Allon, and Ken Moon